Frequently Asked Questions
Find answers to common queries effortlessly! Explore our Frequently Asked Questions for quick solutions and insights.
- In the mobile application menu you will find the Settings option. Once you are there you will find Camera settings, the Sort order for Camera Modes property is where you can change the default camera function from Photo to Video as an example. Some people will select Video + Post so that when they are done filming they can send the resulting video directly to the connections they choose. You will have to go change the order depending on the event type and if photos are better or video.
- No, we don’t need specialty cameras to record the action. Today's modern phones have incredible specs and allow us to use the Live Stream feature on the fly in places where fixed/ mounted cameras cannot go.
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Can I take videos and pictures with my phone camera and still share them with my friends or my coach?
- Photo & Video Library
- Yes, the application will allow you to pick up videos or photos that are in your phones’ library and attach them to feed posts or share them directly with your friends, coaches or fellow athletes. We decided to write our own control over the Camera so that we can keep them organized directly in the application. We also wrote our own Media Player that allows us to control the user interface to make it simple to use.
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Is there a limit to the number of videos I can take on the mobile application?
- Photo & Video Library
- No, there is no limit to the number of videos you can take. The storage capacity of your phone will determine how many photos and videos you can take before your storage is full. You can also use the cloud storage to move the media off your device to clean up space. Upgrading to any paid plan will provide you with unlimited cloud storage.
- Once per month our system will determine the difference between the paid athletes and the new registrants. Your organization will then be billed only for the new athlete registrations.
- Yes, the mobile apps in both Google and Apple stores are free to download and start using. You can see the list of additional features that are available using the paid version of the app in the Billing & Subscription section of the mobile app. Those features include more storage space, curating videos longer than one minute and unlimited recruiting feed views.
- We currently have 41 total athletic activities loaded in the SportsGravy ecosystem. Basically any activity that can benefit from recording the event and providing video feedback along with contextual information is supported by SportsGravy.
- The fastest way currently is to reach out to us at info@sportsgravy.com and request the import template so that you can fill in all the organization information, like coaches, players and parents that need to be imported in bulk. Once we have the contract signed this will be imported and invites will automatically be sent to everyone on the list. Your organization can immediately begin using all the cool features of SportsGravy! In the future we may include an import area directly off our website so that you can complete the onboarding process directly.
- The application does allow for your organization to have default images for the Organization Profile and for the Live Stream headers. We do not have a way to use your logo directly on the phone icon at this time.
- No, there is no restriction on the number of teams that can be active in your instance of SportsGravy. Some organizations will be able to run with just a few teams and some training programs will need to have potentially dozens of teams loaded and running at any given time.
Still have questions?
No problem! We understand that you may still have some unanswered questions. Feel free to Contact Us and we’ll be happy to help.