Frequently Asked Questions
Find answers to common queries effortlessly! Explore our Frequently Asked Questions for quick solutions and insights.
- Yes, the mobile application is available on both the Google Play store and the Apple Store.
- Unfortunately no, due to privacy laws we are not allowed to keep the data of someone who actively chooses to delete their account. We have clear warning messages when you choose the Delete Account option in the Settings of the mobile application, if you ignore them your data will be deleted permanently and is unrecoverable.
- We currently have 41 total athletic activities loaded in the SportsGravy ecosystem. Basically any activity that can benefit from recording the event and providing video feedback along with contextual information is supported by SportsGravy.
- The fastest way currently is to reach out to us at info@sportsgravy.com and request the import template so that you can fill in all the organization information, like coaches, players and parents that need to be imported in bulk. Once we have the contract signed this will be imported and invites will automatically be sent to everyone on the list. Your organization can immediately begin using all the cool features of SportsGravy! In the future we may include an import area directly off our website so that you can complete the onboarding process directly.
- The application does allow for your organization to have default images for the Organization Profile and for the Live Stream headers. We do not have a way to use your logo directly on the phone icon at this time.
- No, there is no restriction on the number of teams that can be active in your instance of SportsGravy. Some organizations will be able to run with just a few teams and some training programs will need to have potentially dozens of teams loaded and running at any given time.
Still have questions?
No problem! We understand that you may still have some unanswered questions. Feel free to Contact Us and we’ll be happy to help.